The fault and the date it started
Specific: “heating, since 3 September”, not “problems with the flat”.
Create a dated repair request that records the issue, prior reports, and the fix you need.
Free to write and copy; sign up and pay $6 for the formatted file.
4 questions · about 2 minutes
No account to draft
Loading the generator…
Send once a verbal or casual report has not produced a repair. The letter does two jobs: it asks for the fix with a date attached, and creates a record you can point to if the problem escalates to a deposit dispute, a rent reduction, or a complaint to a housing body.
Specific: “heating, since 3 September”, not “problems with the flat”.
Dates and how — email, call, message. This is the part people leave out.
A concrete number of days, not “as soon as possible”.
Stated plainly and without threats you would not follow through on.
A furious letter with no timeline is easier to ignore than a dull one with four dates in it.
One letter, one repair. Separate issues need separate records.